Privacy Policy

Privacy Policy of this Website.

Please read this page carefully to understand our views and practices and how they may effect you.

This website is owned and provided by Rob H Photographic. Rob H Photographic is based in Arlesey Bedfordshire UK.

In this Privacy Policy, “we”, “our” and “us” means Rob H Photographic, “you” and “your” means any person who accesses and uses this Website and “their” means any third party entity linked to us.

Please also read:

1 General.

1.1 Rob H Photographic is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with that of this Privacy Policy and our Terms of Use.

1.2 This Privacy Policy (together with our Terms Of Use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1.3 We keep certain basic information when you visit our Website and recognise the importance of keeping that information secure and letting you know what we will do with it.

1.4 This policy applies to our Website only. If you leave our site via a link or otherwise, you will be subject to the policy of that Website provider. We have no control over that policy or the terms of that Website and we recommend you check their policy before continuing.

2 Information we may collect from you.

We may collect and process the following data about you:

2.1 Information that you provide by filling in forms on Rob H Photographic (our site). This includes information provided at the time of registering for membership on our site, subscribing to our service or requesting further services. We may also ask you for information when/if you report a problem with our site or products.

2.2 If you contact us, we may keep a record of that correspondence for reference should we/you need further contact.

2.3 We may, on occasion, also ask you to complete surveys that we use for our research purposes. You do not have to respond to them.

2.4 Details of your visits to our site. This includes traffic data, location data, operating system, browser, whether this is required for our own billing purposes or otherwise and the resources that you access.

3 Our use of Cookies.

3.1 What are Cookies? Cookies are text files containing small amounts of information which are downloaded to your device/computer when you visit a Website. Cookies are then sent back to the originating Website on each subsequent visit, or to another Website that recognises that cookie. Cookies are useful because they allow a Website to recognise a user’s device or computer.

3.2 You may, if you so wish, refuse to accept cookies by activating the setting on your browser which allows you to refuse the placement of cookies on your device or computer. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Website.

You can find more information about cookies at:

3.3 Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts (where applicable) you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: strictly necessary cookies.

These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies.

These cookies collect information about how visitors use a Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a Website works.

By using our Website, you agree that we can place these type of cookies on your device.

Category 3: functionality cookies.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a Website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other Websites.

By using our Website, you agree that we can place these type of cookies on your device/computer.

Category 4: targeting cookies or advertising cookies.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the Website operator’s permission. They remember that you have visited a Website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organizations.

A list of all the cookies used on our Website by category is set out below.

Cookie NameCookie CategoryDescriptionDuration
wordpress_2WordPress cookie for a logged in user.session
wordpress_logged_in_2WordPress cookie for a logged in usersession
wordpress_test_2WordPress cookie for a logged in usersession
wordpress_test_cookie2WordPress test cookiesession
wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID1To identify your unique session on the websitesession
SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session

4 Handling of your personal data.

4.1 The data that we collect from you, in the case of online payments, may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), depending on the payment gateway in use. It may be processed by staff operating outside the EEA who work for us. Such staff will be engaged in the fulfilment of your order, the processing of your payment details and the provision of related support services only. By submitting your personal data, you agree to this transfer, storing or/and processing. We always take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy. Additionally, we only employ trusted payment gateways.

4.2 All information you provide to us is stored and backed up on our secure servers. Any payment transactions will be handled by our payment gateway. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although, we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our, or any other site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5 Uses made of the information.

We use information held about you in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted by us for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

6 Disclosure of your information.

6.1 Other than transmission of information to payment gateways, we will never permit third parties to use your data in any way. However, we will disclose any personal information in the following event:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

7 Your rights.

7.1 You have the right to ask us not to process your personal data for our personal marketing purposes. You can exercise your right to prevent such processing by checking certain boxes, where available, on the forms we use to collect your data. Alternatively, you can also exercise your right at any time by contacting us via the Contact Us link in our site menu.

7.2 Please note: Our site may, from time to time, contain links to and from similar Websites. If you follow a link to any of those Websites, remember that they have their own privacy policies and that we have no control or liability for their policies. Please check their policies before you submit any personal data to those Websites.

7.3 If you feel that their policies contravene your rights, please inform us via the Contact Us link in our site menu, and we will investigate – likely removing their links from our site.

8 Access to your information.

8.1 The Data Protection Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request to provide you with details of the information we hold about you, will require a £10.00 administration fee.

9 Changes to our privacy policy.

9.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

10 Contact.

10.1 Questions, comments and requests regarding our Privacy Policy are welcomed and should be addressed via the Contact Us link in our site menu.

Please also read:

Last updated: 01 Feb 2017 – 20:15hrs

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